Refund Policy

At JingleAI Academy, we strive to maintain transparency and fairness while protecting the value of our training programs and intellectual property.

Eligibility for Refunds

Refund requests will be considered only under the following conditions:

The request is raised within 7 days of course enrollment.
No live sessions have been attended.
No class recordings, downloadable materials, certifications or credentials have been issued.

Once any of the above conditions are not met, the course will be considered consumed and no refund will be applicable.

Non-Refundable Cases

Refunds will not be provided in the following situations:

Live sessions have been attended.
Class recordings have been accessed.
Course materials have been downloaded or accessed.
Assessments, certifications, or credentials have been issued.
Account misuse or violations of company policies.
Refund requests based on personal reasons, change of mind, or time constraints.
Enrollments made under promotional, discounted, scholarship, or special-offer programs.

Cancellation by JingleAI Academy

In rare cases where a course or batch is cancelled by JingleAI Academy:

Learners will be offered a full refund.
Option to transfer enrollment to another batch or program.

Refund Processing Timeline

Approved refunds will be processed within 7–10 working days.
Refunds will be issued using the original payment method.
Any transaction or processing fees charged by payment gateways may be deducted.

Subscription and Access Termination

If a refund is approved, course access will be revoked immediately.
If access is terminated due to policy violations, no refund will be provided.

Policy Acceptance

By enrolling in any course at JingleAI Academy, learners acknowledge that they have read, understood, and agreed to this Refund and Cancellation Policy.

Support Inquiry

support@jingleaiacademy.com